How Can We Help?
Find helpful topics, links and information about managing your accounts and more.
Browse Help Topics
Welcome to SROA's Help Center! Whether you're a new customer or a long-time renter, we're here to assist you with all your storage needs. Explore the sections below for detailed information and answers to common questions about our services.
We're Here To Help You Every Step of the Way
Account Management FAQ
Get guidance on choosing the best storage unit size for your needs, with tips on how to estimate the space required for your belongings.
Billing & Payment FAQs
Get answers to common questions about payments and billing, including setting up payments, understanding your billing cycle, and using AutoPay.
Storage Unit Rental Process
Learn about the steps involved in renting a storage unit, from selecting the right size to completing your rental agreement and accessing your unit.
Storage Unit Types & Features
Explore our storage options, including climate-controlled and drive-up units, and learn about the secure, convenient features of our facilities.
Selecting the Right Sized Storage Unit
Whether storing a few boxes or an entire household, we’ll help you pick the best size for your belongings.