Reviews of our Storage Units in Jacksonville, FL
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Mary is one the most professional individuals that I have met in quite some time! She is always looking for different ways in which she can assist me. She always has a very non-judgmental approach to meeting my needs.
This transitional move, has been one in which I have needed to add additional units to my account, and Mary has been an ever preset assistance throughout this process. It is a pleasure working with her!
Thank you to Mary and Eleanor for their warm and professional demeanor and for being immensely helpful with the storage and truck rental. We really appreciate you and SROA!!!
I want to thank Mary Virgo from SROA for her excellent customer service and professionalism. She was extremely helpful with the truck and storage unit rental.
I’ve had a great experience with renting a unit there. I’ve been a customer since March 2016. Mary and Garcia have extended themselves to help me several times in changing units and downgrading as I’ve been able to remove some things. They also helped me with items getting moved and being able to leave large items to donate. I’ve rented storage units from various places over the decades, but SROA and the customer service there has been by far my best experience. Thank you for all you do!
I am so happy I've decided to change units from another place. The service when I moved in was amazing! Mary is the best! I am hoping to have all my storage needs served by this company. I love it so far.
I have worked with both Mary and Garcia in moving into my Storage Unit and they are both so helpful and friendly. I have been very pleased with my experience with this Storage establishment.
I want to thank Garcia and Mary for running the best storage facility by far in the Jacksonville area. I've rented from 4 of their competitors and SROA beats all 4 by far with the building being not only most secure it is also the cleanest, well lit and cooled. The pricing is the best per square foot and just as important is the staff, Garcia and Mary are always on the property being professional and helpful with any and all of your needs. They treat you as Family when greeted and truly make me feel my belongings are theirs as well. Their both very positive and just feel good people who make you feel the same on every given day. We would know as for business purposes we're on the property daily and this has always been our experience. Almost too good to be true to have a secure and safe facility but they as staff just can't be beat!. That's why I took the time to post this review, I want to spread their awesome word to all in need of! Thanks for letting me share, Sincerely, DS a satisfied beyond belief rental customer.
My sincere thanks to Mary and Garcia for all their assistance with my move. Their advise on the unit was just right and all of my stuff fit with room to spare. Thank you for giving me the name of a great mover who took good care of the mess I was in. You guys were so professional, kind, patience and most of all you cared. I highly recommend you to anybody as you are the "BEST". May God continue to bless and keep the both of you always in his grace. Again, my sincere thanks.
I have one word to describe the outstanding professionalism and representatation of an outstanding product/facility where I can feel completely confident that my storage needs are everyday kept safe and secure by a company called Storage Units of America. That one word, embodied in a face/individual, for now well over a year, is none other than Mary. As silly or over the top this review may sound, it is for me the God honest truth. I would seriously have left this company's services if it weren't for Mary who puts a face on this company because of individuals like Mary who create the environment I described above. Storage Units of America should be thankful to have such an employee as Mary and anyone who is reading this who needs a place of storage should choose this company and specifically this location to meet Mary. She is amazing and is the reason so many of us stay. Sincerely, H.K. S.
The staff here was very helpful and friendly while helping us select the right storage for our needs, (Mary) helped us. If you are looking for convenient storage at a very fair price then this would be a great choice. They are right off the highway, great lighting and coded entry. Look no further.
I have been a long time unit Holder at this facility. I’ve had it for over year and a half now. This past Saturday your staff member by the name of Mary was very helpful. She answered all my questions and help me in my partner get into a smaller unit for half the price that I was originally paying for. She is a great image for your company.
I don't normally write review but after the warm welcome received from Mary and Garcia at the Baymeadows location, I decided I had to get the word out of our amazing they were. Mary and Garcia provided me with excellent and efficient service. I felt right at home. They went above and beyond beyond in taking care of my storage needs and exceeded my expectation! I highly recommend this storage facility in the skip of a heart beat! Clean, nice, spacious facility with warm-welcoming staff.
Koodos team Jax! You guys rock!
Your million $$$ friend!
Excellent service! Mary is the best!
She took care of our needs very efficiently and quickly. We felt right at home after driving four hours to get here. Five stars!
Very clean place with pleasant staff
I received excellent service from Mary. She was courteous and helpful with information. During our check-in for the unit we realized we have more stuff to store than we thought. Mary was able to switch us to a larger unit very quickly without any hassles. The place is very clean and has easy move in carts available. There is also a great drive in feature so you can avoid the hot sun or rain while you access your unit.
Just wanted to let everyone know how much of a great help Mary was to us. We needed a U-Haul at the last minute. and she called all over and made it happen. She also helped us get a great deal with three storage units. Made the whole move a lot easier. Thank you so much to Mary for all your help
Elbert & Margot, Thank you for your kind words! I have passed your review on to Mary and our District Manager for Jacksonville. We are very glad you had a great experience with Mary at our Jacksonville location.